Contact us
BEFORE CONTACTING US:
Please read our SHIPPING POLICY before contacting us, chances are we've answered your question there.
If you'd like to return something you can find our RETURN POLICY HERE.
If you have a question about your order status TRACK YOUR ORDER HERE.
If you still need our assistance please contact us below.
LIVE CHAT SUPPORT MESSENGER:
*Please include your order number *
Live chat opening hours:
Monday-Friday 9am-5pm
Contact us through our live chat icon button on the bottom right hand side of the page, this will start an instant conversation. One of our agents will reply to you as quick as they can.
CUSTOMER SUPPORT EMAIL:
Alternatively you can email us. Please choose the right department you would like to get in contact with and we will get back to you as soon as we can. Include your order number and name in the subject line, this will help us deal with your enquiry quicker.
For general enquiries: info@lunoosh.com
MAILING ADDRESS:
* Please include your order number *
Our mailing address and registered address is:
Lunoosh
128 City Road
London
United Kingdom
EC1V 2NX
REGISTERED COMPANY ADDRESS:
Our registered address is:
Lunoosh
128 City Road
London
United Kingdom
EC1V 2NX
BUSINESS ENQUIRIES OR PARTNERSHIP:
We are always on the look out for new suppliers who can help us deliver our vision and quality to our customers. Whether you’re a brand new business or a well-established one, we would love to hear from you.
If you’re interested in becoming a supplier partner, please contact info@lunoosh.com to request further details.
PRESS/MEDIA ENQUIRIES:
For press enquiries and media partnership enquiries, please contact us at: info@lunoosh.com.